Privacy Policy

Your privacy is important to us. This policy explains how DYO ECOM LLC collects, uses, and safeguards your personal information.

Effective Date: January 1, 2025 Last Updated: May 24, 2026

1. Introduction

DYO ECOM LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.iosep.sbs (the "Site") or engage with our services.

By accessing or using our Site and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

We may collect several types of information from and about users of our Site and services, including:

2.1 Personal Information

Personal information refers to data that can be used to identify you individually. This may include:

  • Contact information such as your name, email address, postal address, and telephone number
  • Company or organizational affiliation and job title
  • Information you provide when filling out forms on our Site
  • Communications you send to us, including customer support inquiries

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate the Site. This usage data may include:

  • Your IP address and browser type
  • Device information including operating system and device identifiers
  • Pages you view and links you click on the Site
  • Time spent on pages and navigation paths
  • Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve your experience on our Site. You can set your browser to refuse all or some browser cookies, but doing so may affect the functionality of the Site.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Providing Services: To deliver the computer systems design, integration, and consulting services you request
  • Communication: To respond to your inquiries, send service-related notices, and provide customer support
  • Improvement: To analyze usage trends, optimize Site performance, and enhance user experience
  • Marketing: To send promotional materials and information about services that may interest you (with your consent where required)
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We generally process personal data on the following legal bases:

  • Your consent, which you may withdraw at any time
  • Performance of a contract with you or to take steps at your request before entering into a contract
  • Compliance with a legal obligation to which we are subject
  • Our legitimate business interests, provided your rights and interests do not override those interests

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, and agents who perform services on our behalf, such as hosting providers, analytics companies, and customer support platforms.

5.2 Business Transfers

If DYO ECOM LLC is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to enforce our terms of service, protect our operations, rights, privacy, safety, or property, and to pursue available remedies or limit damages.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, firewalls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal data in certain circumstances
  • Restriction: Request that we restrict the processing of your personal data
  • Portability: Request that we transfer your data to another organization or directly to you
  • Objection: Object to our processing of your personal data for direct marketing or legitimate interests
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us using the information provided in Section 12.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DYO ECOM LLC
Address: 13475 Atlantic Blvd Ste 8, Jacksonville, FL 32225, United States
Email: support@iosep.sbs
Phone: +1 (307) 418-3243
Website: https://www.iosep.sbs